Gimlet · Now in Español and Français Learn More

For Libraries

“Gimlet is the best desk tracking software we've ever made. We created Libstats, too.” — Eric & Nate

Support for the Read scale

Standardize measurement of question difficulty.

Fully-hosted solution

No technology staff required.

Export your data anytime

No vendor lock-in, ever. We double-promise.

Train your staff

Help new staff prepare for the difficult questions they can expect to hear.

Build a knowledgebase of your questions and answers

Answer questions faster. Search the full-text of your local Q&As.

Generate powerful reports

See questions asked, by time of day, by service location.

See trends in questions

Track common topics, technologies, or library services.

It's fast and simple

Add a new Q&A with as little as one click.

Gimlet · Made in Minnesota and Wisconsin, USA